The security and confidentiality of e-commerce sites are increasingly central to the concerns of web professionals. Electronic commerce is more particularly targeted by cybercrime due in particular to the financial transactions that take place there and the personal data collected from users. A survey by Kaspersky Lab reveals that 20% of companies with more than 50 employees have been victims of at least one DDoS ( Distributed Denial of Service ) attack . A significant percentage which shows the vulnerability of an increasingly predominant sector in our societies and which requires defining and putting in place rules and devices for optimal protection.
We present in this article the 5 best practices to apply imperatively to protect the data of your customers and protect your e-commerce site against the threat of hackers.
1- Host your e-commerce site in a secure server
As an e-commerce company, you are responsible for all customer data stored via your website on your web hosting server, for example telephone numbers, email addresses, credit card numbers, history credit card transactions … But it is difficult to protect this confidential data if you do not have a secure web server .
To be considered a trusted company in the distance selling industry, you need to invest in high security cloud hosting.
2- Install an SSL certificate
The SSL ( Secure Socket Layer ) certificate allows you to protect sensitive data of your customers from the point of view of the internet browser . This certificate protects the personal information of your users when they are browsing. The encryption performed by this certificate makes it much more difficult for hackers to access your database.
Installing SSL will strengthen the security of your website and will also boost its SEO, because Google promotes the ranking of the most secure websites. Your customers will also recognize the attention you give to securing their data and will be more inclined to frequent your e-commerce site and make online purchases there.
3- Test the vulnerabilities
To prevent your prospect from having a bad experience when browsing your site, you must be vigilant and do everything you can to identify your security vulnerabilities (before someone else does) and your points of ‘improvement. Flaw testing may be a solution. This involves recruiting an outside company to conduct a series of penetration tests and attempts to simulate the behavior of hackers.
4- Back up your data regularly
If all the precautions mentioned above fail and you are still faced with a hacking of your e-commerce site, only a recent backup can help you recover your data.
You can choose the back-up frequency as you wish. But it is best to set up a backup system at least once a day. It is even possible to have a real-time backup system and always keep a copy in a secure place.
5- Activate threat alerts in real time
You need to set up a real-time alert system that lets you be notified when an attack occurs. This helps you react quickly before things get complicated and limit the damage. So maybe it’s time to subscribe to a real-time website monitoring system and budget for it!
Here are the 5 best practices to follow to avoid any threat on your e-commerce site. The question now is where you stand with your security system. You need to spot your security weaknesses and seriously consider hiring qualified experts to review it. Establishing a secure sales environment for your customers is essential if you want to gain their trust and ensure that they return to you.
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