- Low win rates due to an inconsistent sales process
We make Salesforce Sales Cloud improve or fully reshape your sales process. To ensure well organised process automation, we always suggest using default Salesforce functionality or applying code-based customisation with proper testing, which guides sales reps on their way to closing deals. Thus, Salesforce consulting may bring a increase win rate increase in revenue increase.
- Low lead conversion rates.
We show how to increase your lead conversion rates by creating systematic marketing campaigns and using digital advertising with the Salesforce Marketing Cloud functionality. As a result, you’ll be able to attract with a large number of customers, treating each of them in a customize way, which may lead to a 40% better lead conversion.
- Poor customer service
We help you to improve your customer service quality implementing default or custom case management functionality of Salesforce Service Cloud. With our help, you will know how to lift its mechanisms of automated case assignment, categorise and escalation allow supporting your service agents’ productivity, which results in 35% quicker case resolution.